Privacy Policy
Last Updated: Sep 3, 2024This privacy policy (the "Privacy Policy" or "Agreement") describes how Cognitify.ai, Inc., its affiliated companies, and its subsidiaries (collectively, the "Company") treat information that it collects or receives from you (the "Users") through the Company's website at https://cognitify.ai (the "Website"), through the Company's application and/or through any other means through which the Company's services are provided (the "Services"); it is clarified that for the purpose of this Privacy Policy, reference to the Services shall also include the Company Website. Alongside the Company terms for any applicable Service, this Privacy Policy governs your use of the Services. By clicking that you accept the terms and/or using any of the Services, you agree to be bound by this Privacy Policy. If you are entering into this Agreement on behalf of another legal entity, such other legal entity shall also be considered a User, and you represent that you have the power and authority to agree to this Privacy Policy on behalf of such entity. This Privacy Policy is effective once the User clicks that it accepts the terms or begins using the Services, whichever occurs earlier (the "Effective Date").
No Legal Obligation to Provide Information
For avoidance of doubt, a User is not legally obligated to use any Services provided by the Company, or to disclose any information to the Company. However, if a User chooses to use any of the Services, including use of the Company's Website or application, provision of certain information is a prerequisite for such use.
Types of Information Collected
The Company may collect both Personally Identifying Information and Non-Identifiable Information (together "Information").
- Personally Identifying Information: Information which could (alone or in combination with other information) personally identify you, including but not limited to: name, email, phone number, gender, identification numbers, addresses, profession, payment information, date of birth, transaction history, and other personal details.
- Non-Identifiable Information: Information regarding the use of the Services or interactions with the Company that does not enable identification of an individual User.
How Information is Used
The Company may use Information for the following purposes:
- To provide and improve the Services;
- To customize and optimize the User experience;
- To send important notices regarding the Services, and changes to terms, conditions, and policies;
- To compile statistical insights and analytics;
- To develop reports for Users;
- For marketing purposes, including promotional communications;
- To improve content and advertising;
- To contact Users regarding offers or promotions;
- To identify or locate Users as necessary;
- To monitor and analyze usage patterns;
- To administer and process payments;
- For fraud prevention, internal operations, legal compliance, and security purposes;
- To enforce Company subscription terms and policies.
How Information is Collected
Information may be collected:
- During online and offline interactions with the Company;
- When Users register or create an account;
- By monitoring usage with technical tools;
- When Users communicate with the Company via Services, email, or otherwise.
The Company may also use cookies for session management, analytics, and personalization.
Retention and Removal of Information
Unless requested otherwise, the Company may retain Information indefinitely, subject to applicable laws. Users can request removal of Information by contacting the Company, but such removal may impair continued use of the Services.
Sharing Information with Third Parties
The Company may disclose Information:
- To third-party service providers necessary to provide, develop, improve, or maintain the Services;
- To a successor entity following a merger or acquisition;
- To comply with law, judicial proceedings, or to protect Company rights and integrity.
Links to Third Party Websites
Third-party sites accessible via the Services are governed by their own privacy policies and terms of use. Users are encouraged to review them independently.
Protection of Information
The Company takes commercially reasonable measures to protect User Information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and thus absolute security cannot be guaranteed.
Children's Privacy
The Services are not intended for individuals under 18.
The Company does not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that their child has provided us with Personal Data, they should contact us immediately.
Changes to This Privacy Policy
The Company may update this Privacy Policy from time to time.
Changes will be posted on this page. Users may also be notified via email and/or a prominent notice on the Service before changes become effective.
Users are advised to periodically review this Privacy Policy.
Updating and Reviewing User Information
Users are responsible for keeping their information accurate and up-to-date. Users may update their information through their account settings or by contacting the Company. Deletion of Information may limit or prevent the use of the Services.
Contact
Any required or permitted notices hereunder must be given in writing:
- If to the Company:
By email: [email protected]
By mail: 108 West 13th Street, Suite 100, Wilmington, 19801, Delaware, USA - If to the User:
By email to the email address registered for the Services.
Notices are deemed delivered:
- Within 1 business day via email;
- Within 5 business days via other permitted methods.
Amendments; Governing Law
The Company may amend this Privacy Policy by posting new terms, effective immediately upon posting.
This Privacy Policy is governed by and construed in accordance with the laws of the State of Delaware, excluding its conflict of law principles.
The competent courts of Delaware shall have exclusive jurisdiction to settle any disputes or claims arising out of or in connection with this Privacy Policy.